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Issues with signing up, signing in, two step verification, email address, etc.

MyCommittee uses your email address as unique identifier (user name). New users can signup using their email and a password or can signup using their Facebook or Google account. For the latter, MyCommittee will use the email address it receives from Facebook or Google as your identifier.

Frequently asked questions

Signing up with Google or Facebook, how does that work?

When you sign up with Google (or Facebook), MyCommittee will trust Google (or Facebook) to authenticate you without setting up a local account for you. You will be redirected to the selected application and if you are already logged in, you will have to confirm that MyCommittee will receive your email address. If you're not logged in, you will have to login first. Once you accept, Google (or Facebook) will confirm your identity and return your email address to MyCommittee.
Mycommittee will use your trusted email address to sign you in. This is a standard, safe and secure mechanism to sign in.

I logged in with Google (or Facebook) but can't see any of my committees?

In almost all cases, this means that your email address used by Google or Facebook is not the same as the one you used when you signed up with MyCommittee (or the email address your administrator used to add you to a board or committee). Your email address is your main identifier in MyCommittee and we only store one email address per user.
When you sign up using Google or Facebook with a different email address, MyCommittee will automatically create a new account for you with the new email address as main identifier.

How do I deactivate my account and remove data?

At some point you may no longer require the services of mycommittee. To deactivate your account and remove your personal data: Login and select your profile icon in the upper right, and then 'Profile'. Select 'Deactivate my account'.

Your account will be deactivated and all your personal data will be deleted permanently.

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